Made to be loved, designed to last

Every Little Hearts Jewellery piece is thoughtfully crafted to feel beautiful from the very first wear — and to keep bringing joy over time.

For added peace of mind, your jewellery is covered by our warranty, with ongoing support whenever you need it.

2 Year Warranty

We offer a 2 Year Warranty from the date of purchase, covering any manufacturing faults. This includes:

• Stone setting issues
• Clasp or fastening faults
• Structural defects

If something isn’t quite right, we’ll take care of it.

What Happens If There’s an Issue?

If your item develops a manufacturing fault, we’ll assess the issue and offer a repair, replacement, or refund where appropriate.

Our aim is always to make the process as simple and reassuring as possible.

Lifetime Care & Repairs

Jewellery is made to be worn and enjoyed, and over time it may naturally show signs of wear.

We’re always here to help. We offer:

• Professional repairs
• Re-plating services
• General care advice

Some services may carry a small fee depending on the repair required.

A Few Things to Note

Our warranty does not cover:

• General wear over time
• Scratches, dents, or surface marks
• Damage caused by accidents, misuse, or improper care
• Loss or theft

For guidance on keeping your jewellery looking its best, please visit our Jewellery Care page.

How to Request a Repair

If your piece needs a little care, simply get in touch with our team.

Please include:

• Your order number
• A short description of the issue
• A clear photo of the item

We’ll guide you through the next steps and make everything as easy as possible.

The Little Hearts Promise

Beautiful jewellery, thoughtfully made, with support you can rely on — from your first wear to years to come.